FAQ

Frequently Asked Questions

Our organization provides two key services to fulfill your IT needs:

  • Full IT Management Services: Let us handle all aspects of your IT infrastructure, from monitoring and management to support and security. We will take care of everything for a fixed monthly cost, assuring the safety and security of your system and users.
  • Co-Managed IT Services: If you have an internal IT team, we can support them by assisting with tasks such as patching, repetitive tasks, one-off services, and special projects.

In addition, we provide the following services.

  • Remote Staffing Solutions: Find qualified remote staff to meet your business needs.
  • IT Consulting: Get expert advice and guidance on your IT strategy and implementation.
  • Cloud Services: Access scalable and secure cloud solutions tailored to your requirements.
  • Network Connectivity (ISP Services): Ensure reliable internet connectivity for seamless operations.

We help tackle below main problems in the IT field by providing smart advice on strategy and rules:

  • We help you save time and money, making your business more profitable.
  • We boost employee morale by cutting down on frustration.
  • We enhance your protection against data breaches, ransomware, and legal issues.
  • We lower your risks related to cybersecurity and following rules.

Core Services:

  • CIO (Virtual Chief Information Officer): Strategic planning, budgeting, consulting, and account reviews to drive your digital transformation.
  • Client Management Tools: Automation, ticketing, CRM, remote management, documentation, communication, notifications, and data privacy tools.
  • Vendor Technical Assistance: Handling incidents with your other tech vendors, including ticketing, issue resolution, and basic environment queries.
  • Procurement Services: Sourcing products, recommending business-class solutions, handling configuration, licensing, warranties, and ensuring product authenticity.
  • Network Management: Monitoring, administration, reporting, domain name and SSL certificate management, remote and on-site incident remediation.
  • Extra charges may apply for additional network management or vendor technical assistance needs at multiple client locations.

Telelinkz partners with growing businesses, helping them improve performance and reduce risk by applying proven IT processes and best practices. We create and maintain strong, secure IT systems through regular Strategic Business Reviews with our virtual Chief Information Officer (vCIO).

At Telelinkz, we prioritize responsiveness. We team up with organizations that value using a standards-based approach to shape the architecture and management of their IT systems. This alignment ensures clients benefit from technology that optimizes their business without needing constant emergency fixes. Instead, they can focus on growing their business.

It’s like compound interest: when you invest in the process over time, the quality of service and responsiveness grow. But if you don’t invest or start late, it’s hard to catch up.ce and responsiveness accrue. Failure to invest (or starting late) makes it impossible to catch up.

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Join Us for Complete IT Solutions

We’re here to address any inquiries you might have and guide you in selecting the services that suit your requirements best.

Your benefits:
What's the next step?
1

We schedule a call at your convenience.

2

We conduct a discovery and consulting meeting.

3

We prepare a proposal.

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