What information do we collect about you?
Information you give us directly
From the time you contact us on our given email address, we may collect important details about you, including your name, email address and your contact number. For instance, if you are applying for an open position at our company, the details that you include in your resume can be accessed by is.
You could also inform us about another person you believe we should be aware of. We occasionally obtain information from other sources, such as LinkedIn, but only with your consent. Check the privacy policies of other websites before sharing any information with them.
Data we collect when you use our website
When you explore our website, we may collect certain details:
When you visit our website, we might collect and store information based on your activity on our platform, including your IP address, the browser you are using, how you reached to our website and the pages and sections you have reviewed. We might also store your device information and they operating system they are running on.
In short, we might be interested in things like:
- Your name
- Email address
- Phone number
- Where you are
- Your job title
- Information about your company
- Where your company is located
- Your LinkedIn profile
- Whether you’ve visited our website
- Where you found out about our website
- Any marketing materials you’ve downloaded from our website
We have a service policy and delivery process for supporting both internal and external IT infrastructure. This is led by effective leadership that is dedicated to providing the best value for our customers and stakeholders.
At Telelinkz all employees are encouraged to get involved in achieving overall customer satisfaction, quality of service and information security in following the processes and delivering the products and services. We can only do this by ensuring periodic and on need-based training at organization level and individual level. This is also to ensure that the teams stay abreast with evolving market trends and technologies.
Our processes support our system approach to management through factual decision making based on defined criteria that also encourages the involvement of all affected groups in the organization for the respective decision. Telelinkz abides by all local, national and international legal requirements and regulations that we operate in.
In certain situations, Telelinkz may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security requirements as well as instances requiring cooperation with law enforcement agencies where mandated by law.
Making a complaint
If you are not happy with the resolution of your complaint, you can reach out to us on email@example.com, with a detail of your concern.
Upon receipt, our team will carefully review your complaint to ensure that set protocols are followed. We will address your issues as quickly as feasible and aim to conclude our investigation within 15 working days.
However, in exceptional circumstances, we may need longer time to assist you more effectively. If you are still not satisfied with the description provided to you, you can contact us directly and we shall take care of your concerns.