Inbound Telecom Sales Specialist

Telelinkz

location Onsite
job type Full-time
Client Success and Reporting Position

Telelinkz

location Onsite
job type Full-time
Medical Content Writer

Telelinkz

location Onsite
job type Full-time

Inbound Telecom Sales Specialist

Telelinkz

Overview

We are hiring a driven and customer-oriented Inbound Sales Specialist for our on-site night shift team. As an Inbound Sales Specialist, you will manage incoming calls, messages, and leads, understand customer requirements, and recommend the most suitable products or services while ensuring an excellent customer experience. Requirements: Previous experience in sales, customer support, or a related role preferred Strong verbal communication and interpersonal skills Ability to understand customer needs and close sales confidently Basic computer knowledge: CRM experience is an advantage Self-motivated, energetic, and target-oriented mindset Must be available for on-site night shift work

Key Responsibilities

Handle inbound customer calls, chats, and inquiries professionally Identify customer needs and recommend suitable solutions Convert incoming leads into confirmed sales Build positive relationships and deliver exceptional customer service Provide clear information regarding products, pricing, and services Maintain accurate records of customer interactions and sales activities Coordinate with sales and marketing teams to achieve targets

Educational Requirements

BS

Experience Requirements

1 Year

Skills Required

In an inbound upselling role for residential internet providers such as ADT, Antt, Astound, Breezeline, Brightspeed, Buckeye, Cox Sales, Fidium Fiber, DirecTV Sales, DishTV, Earthlink, Frontier, Freedom Forever, Google Fiber, Hughesnet, Kinetic, Mediacom, Metronet, Optimum, Spectrum, and Starlink, a call center rep must quickly identify upsell opportunities during service, billing, or tech support calls. For example, a customer calling about slow speeds with Starlink or Hughesnet might be offered a higher-data plan, while a Spectrum or Cox caller complaining about Wi-Fi dead zones could be upsold a mesh extender or a gigabit tier. Reps should also bundle DirecTV, DishTV, or ADT with existing Frontier or Optimum internet plans, and pivot to Fidium Fiber or Google Fiber where available as a premium upgrade. Success requires knowing each brand's promo pricing, contract terms, and equipment fees—turning inbound calls into revenue opportunities without hurting customer satisfaction.

Job Type

Full-time

Location

Onsite

Salary Range

100,000-120,000+

Working Hours

8:00PM-5:00AM

Benefits

Pick and Drop for Females Uncapped Commissions

Client Success and Reporting Position

Telelinkz

Overview

We are currently seeking a motivated and detail-oriented Client Success & Reporting Coordinator to join our team for the night shift. This is an excellent opportunity for individuals looking to build a career in client management, reporting, and data-driven decision-making. Requirements: Strong attention to detail and organizational skills Proactive mindset with the ability to multitask Excellent communication and coordination abilities Comfortable working night shift

Key Responsibilities

Prepare accurate and timely client reports Manage client communication in a professional and responsive manner Coordinate effectively with internal teams to ensure smooth operations Assist in basic data analysis to generate insights and support performance improvement

Educational Requirements

MBA, BBA, Accounting and Finance

Experience Requirements

1year

Skills Required

• Strong proficiency in MS Excel • Knowledge of Pivot Tables, VLOOKUP/XLOOKUP & reporting • Good analytical and communication skills

Job Type

Full-time

Location

Onsite

Salary Range

70,000-110,000

Working Hours

7:00PM - 4:00AM

Benefits

Pick and Drop

Medical Content Writer

Telelinkz

Overview

We're hiring a Medical Content Writer for our American medical practice. You'll create patient-facing content (blog posts, FAQs, condition explainers, procedure overviews) and internal materials (clinical summaries, patient handouts, intake forms) — all HIPAA-compliant, evidence-based, and written at a 6th–8th grade reading level. You must understand US healthcare workflows (referrals, prior authorizations, coding/billing basics), state scope-of-practice laws, and common practice software (Athena, Epic, etc.). No fluff, no miracle cures, no fear-based marketing. You'll work directly with physicians to ensure clinical accuracy. Requires 2+ years writing for US healthcare providers — agency or in-house. Life sciences degree or clinical background (MA, RN, LPN, etc.) strongly preferred.

Key Responsibilities

Research and write clinically accurate, patient-friendly content including blog posts, condition guides, procedure explanations, FAQs, and patient handouts — all reviewed and approved by supervising physicians. Ensure all content complies with HIPAA privacy rules, FTC advertising guidelines, and state medical board restrictions on patient communication. Translate medical terminology (e.g., "myocardial infarction," "hypertension") into plain English at a 6th–8th grade reading level without dumbing down clinical accuracy. Update existing materials based on new clinical guidelines or changes in practice protocols. Collaborate with the practice manager and billing staff to accurately explain common procedures, insurance coverage, and prior authorization steps. No ghostwriting for unlicensed claims — everything must be attributable and reviewable.

Educational Requirements

BS Hons.

Experience Requirements

1 Year

Job Type

Full-time

Location

Onsite

Salary Range

125000-175000

Working Hours

8:00pm-5:00am

Benefits

Pick and Drop